Terms & Conditions

Central Tyres Walsall is an auto garage based in Walsall, that provides vehicles on rent, provides repairs and services, and supplies OEM components, especially tyres, to customers across the UK. Central Tyres Walsall is based at

29 John St, Walsall WS2 8AF, UK. They can be contacted through telephone 01922 625339 and email ([email protected]).

All the terms and conditions that are stated on this page govern the relationship between the company Central Tyres Walsall and their customers.

Henceforward,

“We” or “Our” refers to Central Tyres Walsall.

“Our site” or “Our website” refers to the company website (https://www.centraltyreswalsall.co.uk/) owned and controlled by Central Tyres Walsall.

“You” refers to our customers and visitors/users of our website.

Please go through the terms and conditions mentioned on this page thoroughly:

1. Online price and transactions

The price of the all the products and services that we render is in pounds, with the cost of labour and part, and VAT included.

Online purchase or the booking an appointment to use our services does not put you in any contractual obligations with us; it represents an offer from you to buy and/or use the products and services we provide.

We are well within our rights to postpone or cancel the order, even after providing an order confirmation to you, if we are unable to fulfil that order. We may be unable to fulfil that order if the purchased product is out of stock or the information about the purchased product/service is found to be incorrect. In this case, we will contact you and offer an equivalent product/ reschedule the cancelled appointment. If we fail to find an agreement over the new offer, then you may cancel the order and claim a full refund. We are not accountable for any loss that results from the delay in processing your order or its cancellation. We are only liable to refund the customer for the cancelled order.

2. Incorrect order

We are not liable for any damages caused by your order of tyres with incorrect dimensions from our website. It is only your responsibility to make sure that the tyres you buy from our website meet your vehicle's specifications. The standard procedure for returns/refunds will be followed in such cases.

3. Returns/Refunds

We shall not accept returns, nor provide refunds for OEM components that have been already fitted to your vehicle. If you found the OEM component to be defective after being fitted, you may buy a replacement product from us as we send the defective product to the manufacturer for assessment. If the product is confirmed faulty by the manufacturer, then we shall refund the cost of the replacement component in full. We are only liable to refund you for the purchase of the faulty component.

4. Missing appointments

You must bring your vehicle to our garage on time as per the scheduled appointment. The delay from your side may impact the planned schedule, and could also lead to cancellation of the scheduled appointment. This will require you to reschedule again. If you need to submit your vehicle for servicing, then it must be at our garage by 08:30 am.

If the payments of the purchased services have already been completed, and you cancel the appointment without giving us adequate notice, then we reserve the right to withhold 100% of the MOT cost and 50% of the servicing cost.

5. Cancellations and reschedules

You can cancel and reschedule the servicing/MOT/repairs appointment, subject to our availability, to a later date. You must inform us about the cancellation at least 2 days before the date of the appointment.

In case you have already left your vehicle at our garage for repairs, you may cancel and opt-out from using our repair service, and are entitled to claim a full refund provided we have not started working on it. In case repair work has already commenced, you shall be subjected to a small cancellation fee.

For online order cancellation, it must be made in 24 hours from the time of purchase for you to be eligible to claim a full refund.